The AI brain behind every customer conversation
Omnichannel contact center automation — voice, chat, email, WhatsApp — unified with AI assist, smart routing, and real-time supervisor intelligence.
Operational command center
INT-4092
INT-4087
"Based on billing history and regional outage records, issue a standard 10% credit and advise dispatch tracking."
Engineered for Frictionless CX
Smart Routing
Skills-based, sentiment-aware, and predictive analytics matching workloads automatically.
AI Agent Assist
Real-time automated suggestions, dynamic scripting guidelines, and direct workflows.
Supervisor Intelligence
Complete operational monitoring setups, whisper coaching, or automated alerts.
Voicebot + IVR Builder
Interactive visual interfaces deploying conversational flows safely in minutes.
Knowledge Base + RAG
Dynamic document indexing surfacing ground truths for internal decision routing.
Automated QA & Scoring
AI grading algorithms auditing full interaction histories simultaneously.
0%
Reduction in AHT
0%
SLA Adherence
0x
Faster Onboarding
0+
Channel Connectors
Three Steps to Full Automation
Connect Channels
Attach existing SIP, social media, or webhook API pipelines.
Configure Flows
Design guardrails, automated paths, and internal queries.
Go Live Instantly
Activate agent environments with zero hardware requirements.
Built for the Entire CX Stack
Empower Your Agents with AI Guardrails
Give agents real-time assistance and automated workflows to resolve tickets in record time.
- Live smart responses
- Automated call summaries
- Dynamic knowledge surfaces
Scalable Rates for Teams
Starter
Core basics for emerging customer interactions.
- Omnichannel ticketing
- Standard skills routing
- Voice baseline endpoints
Enterprise Pro
AI optimization layers for performance groups.
- Full AI Agent Suggest
- Live supervisor coaching
- Automated QA workflows
Custom Scale
End-to-end integration mapping options.
- Single sign-on configurations
- Dedicated cloud clusters
- Unlimited RestAPI volume
Developer & Admin Resources
Find technical architectures, authentication guides, and automated API specs quickly.
Access Developer HubSIP API Connection
Integrate existing telecom infrastructure cleanly.
Custom Embeds
Insert chat client code directly across multiple apps.
AI Guardrail Settings
Adjust grounding rules for vector databases.
WFM Logic Schemas
Analyze resource allocations in depth.